When uploading a reference image, I get an error that the image, taken on an iphone6, is too small. It appears to satisfy the pixel requirements (is over 300 x 400). It is considerably smaller (35 kb) than other images I have loaded successfully (200+ kb). I cannot see any other help topics to help solve this. Where can I start in order to figure this out?
( Agent )
May 24, 2016
Could you please attach this image so that we can have more information on how what might be going wrong?