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How can I get the metadata associated with the item when using CraftAR?

Receiving the metadata associated with the recognized items is optional. A specific metadata field (e.g. custom data) can be included using a corresponding parameter in the recognition requests. Visit our documentation on how to do it with our Image Recognition API or ...

Aug 02, 2018

Can I upload images directly from URLs when using CraftAR?

Currently you must upload the actual image file, irrespectively whether you use the Management API or the web panel. However, if you already have your own tools for downloading image files from urls you can extend them with our Python or PHP scripts for image file uploa...

Apr 25, 2016

When I call startTracking, what happens if it has already been called once?

The call will have no effect. If the tracking has already started, the SDK will continue with the tracking on, without stopping and starting again.

Apr 11, 2016

Can I run the Finder Mode and Tracking simultaneously when using CraftAR?

Yes, but you must manage your AR items and avoid duplicates when the search finds an AR item that has already been added to the Tracking module. You must control the AR items and the contents to avoid duplicates or loading the associated content several times.

Apr 11, 2016

Can I receive the queries first and then send them to your server when using CraftAR?

This article applies to both the Image Recognition SDK and the Augmented Reality SDK. Our mobile SDKs have an option to send Cloud Image Recognition queries to your back-end instead of sending them to directly to CraftAR. This is useful for implementing some custom...

Aug 02, 2018

Do I need to generate the database of reference images for Image Recognition and how?

Yes, as our service allows image recognition applied to your own database. In order to create collections and add items to those collections, you can use the CraftAR web panel or the Management API.

Aug 02, 2018

Does CraftAR recognize flipped images?

Yes, but you need to add two versions of the reference image, the original one and the flipped one, to the item that you wish to recognize.

Apr 25, 2016

Why does the 3D model appear white when using CraftAR?

When 3D models render partially or completely white, it means that the rendering engine has not been able to load some (or all) textures. This can happen for several reasons, we recommend to check the following: Missing textures: make sure that your exported model ...

Mar 30, 2016

How to load collada (.dae) 3D Models on iOS in CraftAR AR

Since xCode 6.3, sceneKit compiles the collada (.dae) 3D model files a sceneKit optimized format. This format is not compatible with the importer used by the CraftAR Augmented Reality SDK and will produce the following error when trying to load the model: [ error ] ofx...

Dec 14, 2017

Can I add videos with transparency to Augmented Reality with CraftAR?

YES. Both CraftAR service and the SDKs, (Android & iOS AR and Pro SDKs, and Cordova SDK) support videos edited in a special way to include a transparency mask. To know more about how we support videos with transparency in the CraftAR Service and in the SDKs, see how...

Apr 10, 2017

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