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Is it possible to recover an erased collection?

Hello, Could you help us accidentally erase the contents of our x-Five collection on Craftar! We have recreated another but our "Discover by EDC" apps no longer work! Is there any way to recover the erased collection from your home or can you help us link o...

Nov 07, 2019

1 Agent Answer

1 Community Answer

Can't download Cordova AR SDK

Hello, I'm reading the documentation and getting started with the framework, but when I click on link to download the Cordova SDK I get the documentation page with no download and this message : The site is experiencing technical difficulties. Can you help m...

Oct 31, 2019

2 Agent Answers

0 Community Answers

Image recognition // first user interaction

I am looking for a simple way for consumers to get involved with the catchoom image recognition for the first time, is it possible for us to use only a simple mobile camera device for the first user interaction over ios and android? Or we need to use it from inside a na...

Oct 30, 2019

1 Agent Answer

0 Community Answers

on device image recognition sdk ios 13

On iOS 13, except iPhoneX+ devices like iPhone 6/7/8 and Plus version On device image recognition SDK "sdk?.startFinder()" function enters infinite loop. Please help me

Sep 25, 2019

1 Agent Answer

0 Community Answers

Regarding the Cloud Image Recognition

How to implement the Cloud Image Recognition in iOS App. Its giving the error App Id is not valid

Sep 09, 2019

1 Agent Answer

0 Community Answers

Android - use Cloud Image Recognition SDK without extending CraftARActivity

Hello, We're working on implementing the Cloud Image Recognition SDK on Android. The app we're working on has a tabbar with 3 tabs. Inside those tabs navigation is possible. We wanted to put the camera in the second tab and possible later on when navigat...

Apr 08, 2019

3 Agent Answers

2 Community Answers

iOS import Cloud Image Recognition SDK

Hello, We're trying to import the Cloud Image Recognition SDK into our iOS project, but Xcode keeps saying "ld: framework not found CraftARCloudImageRecognitionSDK". We've followed this guide: https://support.catchoom.com/customer/en/portal/artic...

Apr 02, 2019

1 Agent Answer

1 Community Answer

Prindeo

I need someone to contact me regarding our account. We need to cancel services as this company has closed down. Please respond with who I may need to speak to to cancel account. My direct number 888-904-9994. Thank you

Feb 22, 2019

0 Community Answers

display captured image to next activity

How to display image captured to next activity? I am using Singleshot.

Feb 07, 2019

1 Agent Answer

0 Community Answers

multipart

{"error": {"message": "Expected multipart/form-data; boundary=<..> content but got multipart/form-data;boundary=YCTolK3nJdHEmnL0P51YpjMQnNMgE9Q1P0.", "code": "WRONG_CONTENT_TYPE"}} Receiving this response while ...

Feb 13, 2019

1 Agent Answer

0 Community Answers

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