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app crash on start using unity + craftar sdk

vijay Aug 23, 2017

unity 5.6.1f1
redmi 4a android 6.0.1
craftAR 4.0.1

apk link
https://drive.google.com/file/d/0Bwi2YN0qPmShQVBYd3E0UlBnZkU/view


( Agent )
Esteve Torrents

Aug 24, 2017

Hello Vijay,

We are currently working on this case, it seems that there is a problem when you run apps made with our UnitySDK on Android 6. We will send you a provisional version of the new UnitySDK release that fixes this problem as soon as we can.

Sorry for the inconvenience,

Catchoom Support Team

0 rated
vj

Aug 25, 2017

thank u for fast response.waiting for sdk update :)
0 rated
( Agent )
Esteve Torrents

Aug 25, 2017

Hello Vijay,

We have sent a mail to your gmail with the download link of the new version of the UnitySDK that fixes the problem with Android 6.

Best,

Catchoom Support Team

0 rated
vijay

Aug 27, 2017

app crashing solved by new sdk.but cloud recognition detection not working.
0 rated
( Agent )
Esteve Torrents

Aug 29, 2017

Hello Vijay,

I have tested the app and, when I was scanning and I pointed to the image this log showed up:

08-29 00:06:12.800 17485 17542 I Unity : Found IR Item with name: test item 1

That means that the cloud recognition is working fine. But then I got that error message:

08-29 15:19:41.517 2399-2399/? E/CraftAR Unity SDK 2.1: Invalid content for item test item 2: Unknown content type (x)

So I imagine that you are trying to show a CraftAR Item that you have created from the website and not from our UnitySDK. If you are running a unity app created with our UnitySDK, it will only show AR Items that were created from the UnitySDK itself.
If you create an AR Item with the UnitySDK and you publish it, the same app should recognize it and show its the AR Item correctly.

Best,

Catchoom Support Team

0 rated
vijay

Aug 30, 2017

its working 100%.....perfect.....thanku Esteve .
0 rated
( Agent )
Esteve Torrents

Sep 04, 2017

You are welcome,

Best,

Catchoom Support Team

0 rated

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